Shipping Countries: United States (US)
Ready to ship in 1-3 business days
SECURE CHECKOUT: All purchases are made via our secure check out process. We do not store any credit card information on our system. We accept all major credit cards as well as PayPal for your convenience.
SHIPPING: Once you place your order, it is directly sent for processing. Except in the case of backorders, most orders ship within 2-5 business days. We ship using USPS Priority as our carrier at a flat rate cost of $5.75 (per order).
RETURNS & EXCHANGES: Returns on all William Malcolm Luxe Collection products are excepted! *Click the return tab at the bottom of the web page for complete details.
Returns & Exchanges
To submit a return, simply email: email@example.com with your
order number and the details of your return request and we will do our best to make you
happy. Returns on items purchased directly from William Malcolm Luxe Collection online shop are eligible for returns within 15 days from the date of
shipment. Proof of purchase and original packaging are required for eligibility. Returned
items must be in new condition with no signs of use. Please include a copy of your
invoice or order confirmation with "Return" or "Exchange" written on it.
For inquiries regarding and exchange, please contact:
conciergewilliammalcolmcollection.com (Note: Exchanges are accepted for equal or
lesser value of original purchase). Once received, your new exchange will ship within 2-
3 weeks OR you will be issued a refund including a confirmation email of the
cancellation of your order. It is encouraged that you send your product by a traceable
method. William Malcolm Luxe Collection is not responsible for lost or
Please send items to:
William Malcolm Luxe Collection
Attn: Returns/ Exchanges (please specify) William Malcolm Luxe Collection Design
Studio & Lounge
2505 Hilton Suite 101
Ferndale, MI 48220